• Federal Agencies managing internal investigation operations

• Investigative Service Providers supporting multiple federal agency clients

• Counterintelligence Organizations requiring NBIS-independent resilience

• Trusted Workforce 2.0 Programs needing rapid policy adaptation

Fresh Haystack delivers end-to-end investigation management from case assignment through billing closure, combining intelligent work assignment (AI-WATO), agentic evidence gathering, real-time performance analytics, automated quality assurance, and precision billing into one unified platform. Maximize investigator productivity, operational visibility, and financial accuracy simultaneously.

Fresh Haystack's multi-client architecture manages diverse federal agency contracts from a single platform with client-specific billing structures, automated invoicing, and complete audit trails. Real-time dashboards provide visibility into investigator workload, team efficiency, and SLA compliance across all clients. Custom pricing structures can be configured per client, contract type, or geographic region, eliminating multiple systems while ensuring billing accuracy and operational transparency.

Fresh Haystack auto-creates investigative leads from criminal databases, financial records, employment history, and reference sources. Agentic AI assistants autonomously compile records from 15+ source systems based on investigator-defined criteria while investigators maintain full decision authority. The platform auto-generates editable Reports of Investigation (ROI) with built-in QA checks, identifies compliance issues in real time, and eliminates draft-review-revise cycles. All AI recommendations require human authorization.

Yes—Fresh Haystack's LCAP layer has built-in compliance guardrails. Mission owners use visual tools to modify workflows, forms, and business rules. The platform validates changes against Performance Accountability Council and TW 2.0 standards in real-time—it won't deploy violations. When TW 2.0 guidance updates, investigation managers deploy changes the same day vs. waiting months for vendor cycles.

4-6 weeks on average using proven federal investigation blueprints (vs. 6-12 months for traditional systems, 12-18 months for generic LCAP). System-in-parallel deployment means current investigations continue uninterrupted while the new platform proves value. You control the timeline and pace—no forced cutover, no "rip and replace" risk.

AI-WATO auto-assigns leads based on geographical location, case complexity, investigator expertise, cost, schedule, and current workload. The system prevents investigator overload while maintaining optimal load balance—no scrambling during surge periods or uneven distribution creating bottlenecks. Unlike basic routing that assigns sequentially or randomly, AI-WATO ensures the right investigator gets the right case at the right time while minimizing travel.

Fresh Haystack delivers event-driven continuous vetting with auto-scoped investigations based on tier requirements (Tiers 1-3 for TW 2.0). Real-time risk monitoring surfaces behavioral changes, financial stress indicators, and security concerns as they emerge. The platform continuously ingests data from background investigations, FBI RapBack alerts, foreign travel reporting, self-reporting, and access patterns to generate real-time risk scores with automated escalation.

Yes—Fresh Haystack's NBIS (National Background Investigation Services) system-independent architecture ensures uninterrupted investigations during federal IT outages. The platform integrates with NBIS when available but maintains full operational capability during system downtime, protecting investigation timelines and investigator productivity.

Your data architecture remains under your complete control. Fresh Haystack operates as federated intelligence—we don't centralize or extract your data. The LCAP layer gives mission owners direct control over investigation workflows, forms, and business rules. You're not dependent on our services team for every change. If you migrate, you own your data and process definitions. Our goal is building your investigative capability, not creating dependency.