Personnel vetting processes help ensure the trustworthiness of the federal government’s workforce, which among other things, helps prevent unauthorized disclosure of classified information to foreign intelligence services or other actors. The vetting processes provide a method to determine whether personnel are and remain over time (1) eligible to access classified information or to hold a sensitive position, (2) suitable or fit for government employment or to serve as contractor employees, or (3) eligible to access agency systems or facilities. 

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The FH platform provides the following high-quality vetting processes powered by case management capabilities:

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• Role-based dashboards with user interface optimized for each user role; examples of roles include: CSSO, FSO, COR, program manager, investigator, adjudicator, polygraph examiner, appeals, case manager, quality assurance, applicant and / or employee

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• Configurable workflows with intent-based, role-based access, and delegation-capable with Service Level Agreement (SLA) configurability for each task in the workflow, color coded for ease of identification and prioritization

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• Messaging notifications with escalations, email integration, process optimization, transactional time-stamping for efficiency, effectiveness, and risk performance metrics, and ease of auditing

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• Applicant onboarding via web-based portal with automated forms creation including electronic signature capability via DocuSign

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• Prescreen (Rapid Vetting) capability which allows for timely and efficient assessment of whether an individual can be trusted and significantly expedites the onboarding timeline

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• Investigative Management capabilities including support for continuous vetting, scoping, and pricing of case items, quality assurance, Reports of Investigation (ROI), and multi-variable optimization workflow and scheduling engine based on a Pareto algorithm prioritization

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• Configurable Artificial Intelligence (AI) Risk Integration & Decision Engine (RIDE)

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• Ability to enroll individuals into the initial vetting process-including enrollment in FBI Rap Back

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• Ability to enroll individuals into the continuous vetting process including interfaces to ingest information from data sources such as ODNI CES (Continuous Evaluation System), commercially available data sources, and other government data sources

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• Support for continuous performance management of the personnel vetting program including:

  • Ability for system users to specify and prioritize the data to be collected in support of the performance management categories (health, reform, and special interests)

  • Artificial Intelligence (AI)–based analytics engine to ensure the availability of relevant information in support of end-to-end analysis

  • Real-time identification of performance alerts supports the ability to proactively initiate corrective action to improve the personnel vetting process

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We allow an organization to conduct a risk vetting of facilities, programs, people, etc. to create a risk baseline, maintain and improve their risk posture and continually monitor that posture so that it is under active management and not a static assessment done periodically. As the market evolves, this active, continual risk assessment will move to the forefront, from compliance-based risk activities.